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At NorthCoast Writers, we ...
  • Write about complex technologies in plain English.
  • Explain the “why,” not just the “how.”
  • Deliver on time, within budget, and without any surprises


Lorraine KupkaLorraine Kupka, co-founder of NorthCoast Writers, has 20 years experience writing documentation for end users and software developers. Prior to her writing career, Lorraine developed software, designed software user interfaces, and taught training classes for Logical Operations, where she also acted as Information Systems Manager.

Lorraine is a certified MadCap Advanced Developer for Flare and has received numerous awards from the Society for Technical Communication.

Mad Certified